FRANKIE4 Frequently Asked Questions logo
FRANKIE4 Frequently Asked Questions logo

All articles

What items can I return?Updated 2 months ago

Full-priced footwear purchases can be returned for an exchange, store credit, or refund, as long as they are returned within 30 days of receipt and in as-new condition with all original packaging and components included. 

For hygiene reasons, socks and sockettes can only be returned if the packet is unopened or if the product is deemed faulty. 

Arch Peace items are only available in-store and are not eligible for returns due to change of mind, unless the product is faulty.  


Sale terms and conditions can be viewed here.

Was this article helpful?
Yes
No