I bought my shoes on sale, can I return them?Updated 16 days ago
Footwear purchased on a sale or markdown may not be eligible for our standard return policy. The return outcomes for sale and discounted shoes differs based on the value of the discount.
Styles discounted 10-25% off
Sales under this offer are eligible for a return as per our standard policy above.
Styles discounted 30-35% off
Sales under this offer are not eligible for a refund. Provided the shoes are returned within 30 days in their as new and unworn condition, a return is eligible for a size exchange (same style/colour, pending stock availability) or a store credit of price paid.
Styles discounted 40% off or more
Sales under this offer are considered a final sale product and are not eligible for return. No exchanges, store credits, or refunds available on change of mind for products included in this promotion (this includes purchasing the wrong size).
Styles discounted to $50, $60, $99, $129, or $139
Sales under this offer are considered a final sale product and are not eligible for return. No exchanges, store credits, or refunds available on change of mind for products included in this promotion (this includes purchasing the wrong size).