SHIPPING & DELIVERY
How much does shipping cost?
We are pleased to offer complementary express shipping for all orders over $185 from Monday 15th December until Friday 19th December. In Australia, we offer complimentary standard shipping on orders over $185AUD. Orders under this amount incur an $12
How long will my order take to arrive?
Orders placed during the February Sale will be dispatched by the 9th of March. Once you've placed your order, please allow 2-3 business days for your order to be packed and dispatched from our warehouse. Delivery times vary by location:. Delivery tim
How can I track my order?
Once your order ships, you’ll receive a tracking number via email. You can use this to follow your order on the Australia Post website. If you need help, our Customer Care team can assist.
What if I am not home when my order is due for delivery?
For Australian deliveries, Australia Post will either take your parcel to a nearby post office for pick-up or, if you request an Authority to Leave (ATL), leave it in a safe place at your address if available. Tracking your order will give you the mo
Can I change my delivery address after placing an order?
For the first 15 minutes after placing your order, you can update your address via our Order Editing tool. After that, contact our Customer Care team as soon as possible. If your order hasn’t shipped yet, we’ll do our best to update it for you.