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FRANKIE4 Frequently Asked Questions logo

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GIFT CARDS & DISCOUNT CODES

Can I buy a gift card?

Yes - we have e-Gift Cards available for purchase online & in-store at our Concept Stores. You can shop our e-Gift Cards online here.

Can I buy a physical gift card?

Yes - our Concept Stores are happy to assist you with purchasing a physical gift card. Pop in to one of our stores, or give them a call and they'll be able to have the gift card posted out to you. You can view our Concept Stores contact information h

What value eGift Card can I purchase?

Our e-Gift Cards are available at set increments between $50 - $1500. You can browse and shop our e-Gift Cards here.

Can I redeem multiple discount vouchers at once?

Any discount codes and promotional offers are unable to be redeemed in conjunction with each other. For full Terms & Conditions, see here.

Can I use a voucher to purchase socks/sockettes?

No, sorry. All proceeds of our socks and sockettes go to Brainchild Foundation, so we don’t accept discount vouchers towards their purchase. If you have a store credit or eGift card this can be used to purchase socks and sockettes.

My birthday voucher has expired, what can I do?

If your discount code or voucher has expired we are unable to make any extensions. For full Terms & Conditions, see here.

My review voucher has expired, what can I do?

If your discount code or voucher has expired we are unable to make any extensions. For full Terms & Conditions, see here.

Can I use a discount voucher on a sale item?

Our discount vouchers (such as birthday and review vouchers) are only redeemable on full price footwear purchases.

The style I want is out of stock and my voucher is about to expire, what can I do?

Our discount codes and vouchers are only redeemable on current, in stock styles. If the style you are wanting is out of stock and your discount voucher is about to expire, we unfortunately are unable to extend or honour it when the stock does come ba

I am a health professional, do I get a special offer?

Yes - we're happy to offer a 10% discount off full-priced footwear styles. To register for our health professionals privilege, head here.

I am a teacher, do I get a special offer?

Yes - we're happy to offer a 10% discount off full-priced footwear styles. To register for our teachers privilege, head here.

I am a beauty professional, do I get a special offer?

Yes - we're happy to offer a 10% discount off full-priced footwear styles. To register for our Beauty Professionals' Benefits Program, head here.